Patient Privacy Policy

Home Patient Privacy Policy

At Euromed® Clinic Center Dubai, all patients (and their families) are treated with respect, dignity, and consideration. The information we obtain from the patients is not shared with anyone or any organization. We receive, store, and process the patient information at a secure place where only a few authorized persons can fetch that information. Our system is secure enough, and no one is able to hack or steal any piece of information. Please continue reading to check our privacy policy in detail.

Patient’s Rights and Responsibilities

As a responsible healthcare institution, Euromed® Clinic Center Dubai is well aware of its rights and obligations towards its patients. If a person does not understand both English and Arabic languages, we make arrangements to communicate all information in that person’s language.

For us, the patient’s safety is the top concern because that is what we are here for. We never enforce people and make them take treatment. The experts here explain everything about the treatment and let the person decide what they want to do. Moreover, the Euromed Clinic also shares the cost structure and profile of the doctor.

As a reputed clinic, we employ highly professional people who store and use the patients’ information for the benefit of patients. We never have, and we have no intention to process the patients’ information in the wrong way. Actually, we have a secure internal system for quality assurance.

Full Disclosure of Health Services Costs

Usually, it is not always possible to tell the patient the exact cost without examining the patient thoroughly. After examining the patient thoroughly, our professionals prescribe the proper treatment based on their medical history and current condition.

As a matter of fact, the cost of treatment varies from person to person because every patient has a different way of life and health condition. When people visit us for an initial consultation, we inform them as best we can about the cost structure according to their initial examination. We never hide any cost or expense before and during the treatment. The price for a procedure we share with our prospective patients represents all costs they have to pay.

In association with the local authorities, such as the Dubai Health Authority and Ministry of Health, we are working to uplift health standards in the city. We have done a lot and plan to do much more to raise life quality in the UAE.

Complaints Mechanisms

Due to our outstanding healthcare services, people trust and visit us every time they face a psychological, physical, or cosmetic problem. Euromed® Clinic Center has always planned and executed what is best for its patients.

We encourage patients to contact us through our phone numbers or online forms in case of any complaint. We have tried to post accurate information on this website to educate people, but they should contact us if they find any false information on this website.

Privacy and Confidentiality

The privacy and confidentiality of the patient are some of our top concerns. Euromed® Clinic Center is committed to safeguarding the information of all patients at all times.

We collect the patient’s information through different channels because we maintain the record of patients for our internal use. We never share the proprietary or treatment information of the patient with anyone.

Euromed® Clinic Center employs responsible professionals who never share any patient information with anyone or any organization. All of our staff members have to sign a confidentiality agreement before they take charge of their role.

Procedure to Access Health Records

Every person has a different way of life and health conditions. Knowing more about the patient’s personal information and medical history allows us to suggest the best possible cure for the illness.

We store all information in a secure place, and a patient can ask us for health records anytime. Our policy is to share the patient’s data with that patient only, and a person can contact us during their lifetime to obtain past data.

If you need more information, please feel free to call us to speak to us or fill the short online form to write to us.